Frequently Asked Questions

  • Why should I choose School Fundraising Gifts over other suppliers? +

    We offer a 100% Customer Satisfaction Guarantee. Our aim is that all of our customers are delighted when they open their parcels. If you find a problem, we will fix it!

    On receipt of your order, we ask that you please check all of your items to ensure that all is OK and correct. Please report any problems you have to us (in writing) within 7 days of receipt of your order.

    Our team will bend-over-backwards to assist you and ensure that you are happy with your selection for your fundraising stall.

  • Do your Prices Include GST? +

    Yes, all of our gift prices already include GST. There are no hidden costs, our aim is to offer the best value fundraising gifts available in the marketplace.

  • When can I place my Order? +

    You are welcome to order anytime - 24/7. We always recommend that you place your order as soon as you can for your Mothers Day Stall or Fathers Day Stall.

    Those leaving their order until the last minute, may find they have a smaller selection to choose from, due to gift lines selling out.

  • Is there a Minimum Order Amount? +

    Yes. To keep our gifts prices this low, our minimum order is $200. This qualifies you for our $10 Australia wide discounted shipping. FREE shipping applies to all orders of $600 or more.

    (Please contact us via email, if your order is below $200 - we will do our best to assist you and meet your needs).

  • What is the Delivery Cost? +

    $10 delivery for all orders below $600 anywhere in Australia. For orders above $599 and more shipping is FREE.

    There is a notification just below your shopping cart that lets you how much you need to add to your cart to qualify for FREE shiping.

  • How long does Delivery take? +

    We dispatch your order within 72 hours, once your order has been confirmed. If there are any shortages in your selection, we will get in touch, to discuss alternative gift options.

    After dispatch, delivery to Sydney, Melbourne and Brisbane will usually be the next day. Other areas, as they become more rural will take an extra day or two. Remote areas may take 7 to 10 days.

  • When is Payment due for my Order? +

    You are welcome to make your payment immediately via visa or mastercard online when you place your order. Payment may also be made through internet bank transfer (EFT) - our account details are available on checkout. (Please use your order number as payment reference)

    Alternatively, invoice accounts are available - simply email us with your details to request an account. We encourage our account customers to receive their order, check off their items to our invoice and once assured all is correct, please organise to have payment remitted at your earliest convenience.

  • Can I return Unsold Gifts? +

    We endeavour to offer our gift range at unbeatable discounted prices. These low prices are made possible only on a firm sale basis.

    Unfortunately, we are unable to accept returns of excess stock.

  • Can I order on Consignment? +

    Yes, we can design a personalised consignment order for you. Simply email us with your requirements and we will endeavour to put a package together that will suit your needs.

    Please note that gift prices increase on the consignment basis - as our costs increase.

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